Contact

RiverSpring At Home

Call: 1-800-370-3600 (TTY: 711)

Calls are toll free, 7 days a week, 8 a.m. to 8 p.m. ET

Write:
RiverSpring At Home
80 West 225th Street
Bronx, NY 10463

Medicaid

 

Call: 1-888-692-6116 (TTY: 711)

New York City: 1-718-557-1399 (TTY: 711)
Available 8:00 a.m. to 5:00 p.m., Monday through Friday

Nassau County: 1-516-227-8000 (TTY: 711)
Available 8:00 a.m. to 4:00 p.m., Monday through Friday

Westchester County: 1-914-995-3333 (TTY: 711)
Available 8:30 a.m. to 5:00 p.m., Monday through Friday

Independent Consumer
Advocacy Network (ICAN)

Call: 1-844-614-8800 (TTY: 711) Available 8:00 a.m. to 6:00 p.m. ET, Monday through Friday. Write: ican@cssny.org Website: www.icannys.org

New York State Long-Term
Care Ombudsman Program (LTCOP)

 

Call: 1-855-582-6769

Website: http://www.ltcombudsman.ny.gov

Write:
New York State Long-Term Care Ombudsman Program
2 Empire State Plaza
Albany, NY 12223-1251

RiverSpring Dental Services

Dental Benefits Manager
HealthPlex, Inc.

Call: 1-800-468-9868
TTY/TDD users should call 1-800-662-1220
Calls Are toll free 24 hours a day, 7 days a week.

Write:
Healthplex Inc.
333 Earle Ovington Boulevard, Suite 300
Uniondale, NY 11553

Last updated on December 9, 2019