Plan Services

RiverSpring at Home provides access to care 24 hours a day, 7 days a week, 365 days a year. You can access services by calling the Member Services Department at 1-800-370-3600.

Depending on your needs, RiverSpring at Home provides:

  • Care Coordination
  • Nurse services, in connection with home health care
  • Therapies, including physical, occupational and speech at your home and in other settings
  • Social Work Services
  • Personal Care
  • Nutritional Counseling
  • Respiratory Therapy
  • Durable Medical Equipment
  • Medical and Surgical Supplies
  • Prosthetics, Orthotics and Orthopedic Footwear
  • Enternal and Parenteral Supplements
  • Telehealth Delivered Services
  • Personal Emergency Response System
  • Non-Emergency Health-related Transportation
  • Adult Day Health Care
  • Social Day Care
  • Podiatry (Foot Care)
  • Hearing Exams and Hearing Aids/Batteries
  • Dentistry
  • Eye Exams and Eyeglasses
  • Home-delivered and Congregate Meals
  • Social and Environmental Supports
  • Nursing Home Care (Institutional Medicaid required)
  • Consumer Directed Personal Assitance Services
  • Ongoing Health Education

Your Health is Our Concern

Our RiverSpring at Home nurse and trained home care staff will visit you at home, as necessary, to provide assistance with services such as meal preparation, personal care, shopping, social work services or even modifications to your home to enable you to function better.

Non-Covered Services: among services that are not covered by RiverSpring at Home are physician services, hospital services, emergency transportation, and pharmaceuticals (full list is available). These non-covered services are paid by Medicare and/or Medicaid separately, and you may use any provider you choose for non-covered services.

Last updated on July 1, 2019